Originally written for Merion Art's blog
“Cashiers”, “sales staff”, “register guy”, “The Lady at the Counter”- we go by many names. We are art materials retailers, and we are your point of contact during your shopping experience. When you’ve been working in the Art Retail business for awhile, you begin to see trends in questions you’re asked, problems you need to solve, and issues you encounter over and over. Despite this, one of the things I hear most frequently is “NOTHANKS!JUSTLOOKING!” in response to “Can I help you with anything?”
While I understand the impulse to avoid overzealous salespeople, as someone on the other side of the counter, I want to explain why you should chat with the cashier. Aside from the obvious facts that 1) it’s our job to ask customers if they need help, and 2) the sales floor staff know where all the things live, there are plenty of reasons why it’s a good idea not to tune out the sales staff at your local art store. In art as in many other aspects of life, communication is key. Here are four reasons why talking to your art materials professionals is a really good plan.